Thank you for shopping with MONIKA A. We are committed to delivering your order in a timely and safe manner. Please read our shipping policy carefully to understand how we process and ship your orders from www.monikaa.in.
ORDER PROCESSING
All orders are made-to-order and require a production timeline of 12 to 15 weeks from the date of purchase.
Orders are not processed, shipped, or delivered on weekends or public holidays.
If there are any unexpected delays in production, we will inform you promptly via email.
SHIPPING TIMELINES
Once your order is ready, it will be shipped via trusted delivery partners.
Within India: Delivery takes 1-7 business days post dispatch.
International: Delivery timelines vary based on destination country and courier availability. You will be notified of the estimated delivery time once shipped.
SHIPPING CHARGES
Domestic Shipping (within India): Free of charge
International Shipping: Calculated based on location, courier, and applicable customs, duties, or import taxes. These charges are the responsibility of the customer and may vary depending on local laws and regulations.
ORDER TRACKING
Once your order has been dispatched, a tracking link will be shared with you via SMS and email so you can monitor your shipment in real time.
CUSTOMS & DUTIES (INTERNATIONAL ORDERS)
For international deliveries, customs clearance procedures may cause delays beyond our original delivery estimates. Any applicable customs duties, import taxes, or fees are to be borne by the customer and are not included in the product or shipping cost.
ADDRESS ACCURACY
Please ensure that the shipping address and contact information provided at checkout are accurate. We are not liable for delays or delivery issues resulting from incorrect address details.
CONTACT US
For any questions related to shipping or your order, feel free to reach out to us at:
MONIKA A
121 Park Street, Kolkata 700017
Mobile Number: +91 96740 21000
E-Mail Address: info@monikaa.in
